Privacy Policy

Last Updated: March 29, 2025

1. Introduction

Welcome to Heartfeldt Records ("we," "our," or "us"). At Heartfeldt Records, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website heartfeldtrecords.com (the "Website") or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

Register on our Website
Subscribe to our newsletter
Purchase music, merchandise, or tickets
Contact us through our contact forms
Participate in contests, promotions, or surveys

This information may include:

Name
Email address
Postal address
Phone number
Payment information
Social media handles
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information, including:

IP address
Browser type and version
Operating system
Referring website
Time and date of your visit
Pages you view
Links you click
Search terms you enter

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Website traffic, customize content, and improve your experience. You can control cookies through your browser settings.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our Website and services
Process transactions and send related information
Send administrative information, such as updates, security alerts, and support messages
Respond to your comments, questions, and requests
Send promotional communications, such as special offers, new music releases, and events
Monitor and analyze trends, usage, and activities in connection with our Website
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

With service providers who perform services on our behalf
With business partners for marketing and promotional purposes (with your consent)
To comply with applicable laws and regulations
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
With your consent or at your direction

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct inaccurate information.
Right to Erasure: You have the right to request that we delete your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your data.
Right to Data Portability: You have the right to request that we transfer your data to another organization.
Right to Object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us using the details provided below.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data to the Netherlands and process it there.

8. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Third-Party Websites

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Heartfeldt Records
Email: hello@heartfeldtrecords.com
Address: Jacob van Lennepkade 155H, Amsterdam, The Netherlands

12. Legal Basis for Processing Personal Data

We process your personal data based on:

Your consent
The need to perform a contract with you
Our legitimate interests
Compliance with legal obligations

13. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

14. Your Choices

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You can also contact us directly to opt out of other communications.